This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.


What personal information do we collect from the people that visit our blog, website or app?


When ordering or registering on our site, as appropriate, you may be asked to enter your name, email, device name or other details to help you with your experience.

The FirstBuzzer app does collect the device name from the device, and offers the ability for the user to alter this to some other detail, such as their name. This is stored on the device within the app, and also sent to any other FirstBuzzer user that is also connected to the quiz. No personal details are sent anywhere else except to another FirstBuzzer user, or stored on the phone within the app. No location information is collected ever. Apart from personal information, the app also remembers what In-App purchases have been made, and what configuration settings have been set, to improve the experience of using the app.


Why do we collect information?


We collect information from you to identify you in order to respond to you about a Support Ticket you have raised.

The FirstBuzzer app collects information in order personalize the experience and so others using the app with you can understand who is who. There is no requirement for the user to enter their name at all, and instead it could be a random series of letters and numbers, or more usefully, a made-up name.


When do we collect information?


On our website:

  • We collect information from you when you Open a Support Ticket or enter information on our site.

The FirstBuzzer app:

  • Does collect the device name from the device, and offers the ability for the user to alter this to some other detail, such as their name. This is stored on the device within the app, and also sent to any other FirstBuzzer user that is also connected to the quiz.
  • No personal details are sent anywhere else except to another FirstBuzzer user, or stored on the phone within the app.
  • When purchasing an upgrade, the App Store will request your itunes user name and password in order to purchase it. None of this is seen or collected by the App.


How do we use your information? 


On our website, we may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, use the website, or use certain other site features to follow up after correspondence (live chat, email or phone inquiries)

For the FirstBuzzer app, your device name or name you have entered and store it on the device within the app, and also send it to any other FirstBuzzer user that is also connected to the quiz. No personal details are sent anywhere else except to another FirstBuzzer user, or stored on the phone within the app. This information is not sent to Frontline Communications, nor published on the web, nor stored anywhere else.


How do we protect your information?


On our website:

  • We do not use vulnerability scanning and/or scanning to PCI standards.
  • We only provide articles and information. We never ask for credit card numbers.
  • We use regular Malware Scanning.
  • Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. 
  • We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
  • We do not transact any e-commerce on our website.

The FirstBuzzer app uses Apple standard application development which provides various forms of security for your identity, and your transactions with the Apple App Store. We do not send your device name or name you have entered to personalize the app experience to anyone except another user that is using the FirstBuzzer app with you.



Do we use ‘cookies’?


On our website:

  • We do not use cookies for tracking purposes 
  • You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
  • If you turn cookies off, some of the features that make your site experience more efficient may not function properly that make your site experience more efficient and may not function properly.


The FirstBuzzer app doesn’t have a browser within it, and does not open a browser session. So it does not use, encounter, or rely on cookies.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website or apps.


We do not have any advertising in our app or website.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at:
According to CalOPPA, we agree to the following:


Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:

  • On our Privacy Policy Page

You can change your personal information:

  • By chatting with us or by sending us a support ticket

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. 
Does our site allow third-party behavioral tracking?

It’s also important to note that we do not allow third-party behavioral tracking


COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The US Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We market to children under 13.

We do not collect information from children under 13.
In order to remove your child’s information please contact the following personnel: 
We adhere to the following COPPA tenets: 

  • Parents can review, delete, manage or refuse with whom their child’s information is shared through contacting us directly.


Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via in-site notification

  • Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.



The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at the email address below and we will promptly remove you from ALL correspondence.



This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here and informing you via a notice on the App Store, email or text message, if we have collected this information from you. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.
Contacting Us


If there are any questions regarding this privacy policy, you may contact us using the information below.
Last Edited on 2017-05-08